Driving retention, revenue growth & performance with data
Identify growth opportunities through customer and performance analytics
Replace manual workflows with real-time dashboards
Turn complex data into clear, actionable insights
Reduced churn and improved retention using predictive modeling
Built real-time dashboards replacing manual reporting
Improved delivery performance using analytics
I help organizations turn data into actionable insights that improve customer retention, revenue, and performance. With 7+ years experience, I specialize in analytics, automation, and dashboarding.
Problem: High customer churn and unclear revenue drivers.
Solution: Built segmentation & churn prediction dashboards using SQL, Python & Power BI.
Impact:
Problem: Slow manual reporting.
Solution: Built automated pipelines & real-time dashboards.
Impact:
Problem: Project delays and inefficiencies.
Solution: Built predictive performance dashboards.
Impact:
I start by translating vague business questions into clear analytical objectives, ensuring alignment with revenue, growth, or efficiency goals.
I use SQL, Python, and BI tools to clean, analyze, and model data, uncovering patterns, trends, and performance drivers.
I transform insights into dashboards, reports, and recommendations that stakeholders can act on immediately.
+50%
Reporting Efficiency
+25%
Data Accuracy Improvement
+18%
Customer Retention
20%
Reduction in Project Delays
"Charles transformed our reporting process completely. We moved from slow manual reports to real-time dashboards that improved decision-making instantly."
"His ability to translate complex data into clear insights helped us identify growth opportunities we were missing."
"The automation solutions reduced our workload significantly and improved data accuracy across the board."
Have a project or opportunity? Reach out and let’s talk!